Fasil Shah
Senior Solution Lead, Middle East & South Africa,
SAP CX
Fasil brings over 15 years of experience in digital software, helping
businesses across the Middle East and Africa harness the power of AI, data, and personalized engagement to drive growth. Throughout his career, he has worked with leading enterprises to adopt innovative marketing technologies that strengthen customer relationships and deliver measurable business outcomes.
Passionate about digital transformation, Fasil champions seamless, cross-channel customer experiences that create value today while preparing organizations for the challenges of tomorrow.